Property management in Queensland involves various responsibilities, and one critical aspect that cannot be overlooked is the Entry Condition Report. This document serves as a cornerstone in the landlord-tenant relationship, providing a comprehensive record of the property’s condition at the commencement of a tenancy. Understanding the importance of the Entry Condition Report is crucial for both property managers and tenants alike.

Legal Framework in Queensland

In Queensland, the Residential Tenancies and Rooming Accommodation Act 2008 outlines the legal requirements for managing rental properties. According to this legislation, property managers are obligated to complete an Entry Condition Report before a tenant moves in. This report is a detailed account of the property’s condition and inclusions, covering everything from walls and floors to fixtures and appliances.  

The Entry Condition Report is prepared by the Property Manager prior to a tenant taking possession of a property.  It is provided to the tenant, who must return the report to the Property Manager, within 7 days, including any comments or issues they wish to raise.

Upon vacating a property, the Entry Condition Report is the document used as assess the property to ensure the property is in the same condition as when the tenant moved in, apart from fair wear and tear.  

Protection for Landlords

For landlords, the Entry Condition Report is a vital tool for protecting their investment. By meticulously documenting the state of the property at the beginning of the tenancy, landlords have a solid foundation for comparison when the tenant moves out. This report helps in distinguishing between pre-existing damages and issues caused by the tenant during their occupancy.

Additionally, the Entry Condition Report acts as evidence in case of disputes over the return of the tenant’s bond. If a disagreement arises regarding the condition of the property at the end of the tenancy, the report can be referred to as an objective reference point.

Protection for Tenants

While landlords benefit from the Entry Condition Report, tenants also stand to gain. The report provides tenants with a clear understanding of the property’s initial condition, ensuring they are not held responsible for damages that existed prior to their tenancy. It serves as a protective measure against unfair claims on the security deposit.

Furthermore, tenants are usually given an opportunity to review and comment on the Entry Condition Report before finalizing it. This allows them to express any concerns or discrepancies they may have regarding the property’s condition, ensuring that the final document is a fair and accurate representation.

Dispute Resolution

In the unfortunate event of a dispute between landlords and tenants regarding the property’s condition, the Entry Condition Report becomes a crucial reference point. If both parties have agreed to the report at the beginning of the tenancy, it serves as a neutral and objective document that can be used for resolution and may be used as evidence by QCAT if required.


In the realm of property management in Queensland, the Entry Condition Report is more than just a formality—it is a critical document that plays a pivotal role in protecting the interests of both landlords and tenants. Its meticulous completion and accurate representation of the property’s condition at the beginning of a tenancy contribute to a transparent and fair rental process, fostering a positive and harmonious landlord-tenant relationship. Property managers and tenants alike should recognize and appreciate the importance of this document in ensuring a smooth and accountable property management experience in Queensland.